Summary: Oversees all branch operations, staff management, and strategic growth as a standalone business unit.
Key Responsibilities:
- Managing daily operations, budgeting, compliance, and team leadership to drive profitability.
- Manage daily operations, including staff supervision, facility maintenance, and budget oversight to ensure smooth functioning.
- Lead the team in delivering exceptional customer service, resolving issues, and maintaining high occupancy rates.
- Coordinate with contractors, suppliers, and fit-out companies for renovations, space planning, and compliance with brand standards.
- Develop and execute sales strategies for revenue growth, cost control, and community engagement.
- Monitor key performance metrics, prepare reports, and implement improvements based on data analysis and reports to the regional management.
- Ensure adherence to Saudi labor laws, health and safety regulations, and cultural norms in all operations.
- Foster a positive work environment, including staff training, performance evaluations, and Saudization initiatives.
Qualifications:
- Bachelor's- A degree in hospitality management is preferred; a master's degree is highly favored.
- 5-7 years of experience in operations management within Saudi Arabia.
- Strong leadership skills are required.
- At least 5 years of experience as an operations manager in a business center.
- A minimum of 5 years of experience as an operations director in hospitality or property management.
