Develop and maintain management policies and governance manuals that align with industry best practices, regulatory requirements, and organizational objectives.
Draft, review, and update policies, procedures, and governance manuals, ensuring clarity, compliance, and consistency.
Maintain the Delegation of Authority (DoA) matrix and ensure that it remains aligned with strategic and organizational objectives.
Drive the utilization of a business process mapping tool to map all processes and Standard Operating Procedures (SOPs) across the organization.
Conduct in-depth interviews and workshops to collect process-related data and document workflows accurately.
Analyze existing business processes, identify bottlenecks, and recommend solutions to streamline workflows and increase productivity.
Collaborate with cross-functional teams to identify process improvement opportunities.
Work closely with process owners and stakeholders to review and validate process maps, ensuring accuracy and completeness.
Provide training and support to employees on the governance framework, and the effective use of the business process mapping tool and related process documentation.
Qualifications:
Bachelor's degree in business administration, Engineering, or a related field.
Preferred: Master's degree in a related field.
A minimum of 7 years of experience in management consulting, process improvement, governance, or a similar field.
Preferred: Previous experience in the real estate industry.
Excellent analytical and problem-solving skills.
Strong organizational skills to prioritize tasks, meet deadlines, and optimize collections efforts.
Proven experience in policy development, corporate governance, business process mapping, and documentation, preferably using business process mapping tools.
Strong attention to detail and ability to document complex processes accurately.
Excellent communication and interpersonal skills.
Ability to work independently and manage multiple projects simultaneously.
