Change Management Specialist

We are looking for a Change Management Specialist with 2–3 years of experience, preferably within the Banking or FinTech sector, to support the planning, coordination, implementation, and monitoring of technology changes.

Key Responsibilities:

• Review and monitor Change Requests to ensure they are complete and properly approved.
• Coordinate CAB meetings, including preparation, follow-up, and documentation.
• Ensure changes are properly assessed for risk, impact, testing, implementation, and rollback.
• Coordinate with technical teams to ensure changes are ready for implementation.
• Monitor change progress, approvals, and SLA compliance.
• Maintain accurate change records and management reports through the ITSM tool.
• Support the handling of Normal, Standard, and Emergency changes.
• Track change performance and support PIR and continuous improvement activities.
• Ensure compliance with internal policies, procedures, and governance requirements.