CHARTER SALES MANAGER

Flyme Aviation is looking for an experienced Charter Sales Manager to develop our cargo and passenger charter business and build strong relationships with clients and aviation partners.

The ideal candidate will have experience in cargo operations, a good understanding of basic flight operations, and an established network of clients and aviation contacts. She should also be well versed in aviation software and confident managing charter enquiries from the initial request through to completion of the flight.

About Flyme Aviation

Flyme Aviation is a UAE-based aviation company providing aircraft charter, ACMI, leasing and aviation support solutions. Our portfolio includes wide-body passenger aircraft and narrow-body freighters, allowing us to offer both passenger and cargo charter solutions.

We work with freight forwarders, logistics companies, airlines and other aviation partners across the Middle East, Africa, Central Asia and other international markets. Our services cover ad hoc charters, longer-term aircraft solutions and specialised aviation projects.

Key responsibilities

• Charter sales and business development

• Identify and develop new cargo and passenger charter opportunities in the UAE and international markets.

• Build and maintain relationships with freight forwarders, logistics companies, airlines, charter brokers, government organisations and other potential clients.

• Generate new enquiries through networking, market research, client meetings and direct communication.

• Respond promptly to charter requests and understand each customer's requirements.

• Prepare quotations and commercial proposals in coordination with the relevant teams.

• Negotiate rates and commercial terms within the company's approved guidelines.

• Follow up on proposals and work towards securing bookings and long-term contracts.

• Develop repeat business and maintain strong relationships with existing clients.

• Cargo and flight coordination

• Gather and review essential cargo information, including commodity, weight, dimensions, routing, schedule and special handling requirements.

• Work with the operations team to assess aircraft availability and the suitability of proposed flights.

• Coordinate with clients, flight operations teams, ground handlers and other service providers throughout the charter process.

• Understand basic flight-related requirements, including permits, airport slots, ground handling, fuel and customs documentation.

• Ensure operational and commercial details are communicated clearly to all parties.

• Monitor confirmed charters and keep clients informed of any changes.

• Support the team in resolving operational or commercial issues when they arise.

• Commercial administration and reporting

• Maintain accurate records of enquiries, quotations, bookings and customer communications using the company's systems.

• Prepare sales reports, forecasts and updates for management.

• Follow up on contracts, invoices and payments in coordination with the finance and management teams.

• Monitor market developments, customer requirements and competitor activity.

• Attend client meetings, industry events and networking activities when required.

• Protect confidential company and client information.

Candidate requirements

• Female candidate with relevant experience in aviation charter sales, cargo charter, air cargo or a related field.

• Practical experience in cargo operations and an understanding of cargo handling and documentation.

• A good understanding of basic flight operations and the coordination involved in operating a charter flight.

• An established client network or contact database within the aviation, air cargo, freight forwarding or logistics industry. Contacts must be used in accordance with applicable confidentiality and data protection requirements.

• Well versed in aviation and charter-related software, including relevant flight information, aircraft availability, charter quotation or cargo management platforms.

• Confidence using CRM systems, Microsoft Office and other tools for managing clients, enquiries and reports.

• Experience dealing with freight forwarders, airlines or aviation service providers.

• Ability to understand customer requirements and prepare or coordinate suitable charter proposals.

• Strong sales, negotiation and relationship-building skills.

• Excellent communication skills in English, both written and spoken.

• Ability to work independently, manage multiple enquiries and follow up effectively.

• Good organisational skills and attention to detail.

• A good professional record and reputation, with references available for verification.

• Ability to work in a fast-paced environment where some flight-related matters may require attention outside normal working hours.

Additional advantages

• Experience in the Middle East, African or other international aviation markets.

• Knowledge of ACMI, aircraft leasing or passenger charter operations.

• Additional language skills.

How to apply

Interested candidates are invited to send their CV and a brief introduction highlighting their relevant charter sales and cargo operations experience to:

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