Job Description

Elevate Your Career with First Molecule Activated Carbons as a Sales Engineer.

Company: Roots Industries Ltd ( First Molecule Activated Carbons)

Location: UAE (Dubai, with travel across Middle East & Africa)

Type: Full-time

About the Role

Roots Industries is looking for a commercially driven Sales Engineer to grow its activated carbon and specialty chemicals business across the UAE and export markets. The role combines new business development, technical sales, key account management and development of distributors.

The selected candidate will lead sales of First Molecule Activated Carbons , and build sustainable, profitable customer relationships. This is a hands-on role with the opportunity to develop a sales division and build a team as the business grows.

Key Responsibilities

Sales and Business Development
Identify and win customers across water and wastewater treatment, industrial manufacturing, air and gas purification, gold recovery and other relevant applications. Generate enquiries through customer visits, prospecting, consultant engagement, referrals and industry events. Identify distributors and channel partners in selected export markets and develop their sales potential. Track competitor activity, customer requirements and market opportunities to recommend new products and business opportunities.
Understand customer processes and treatment requirements, and coordinate with the technical team to recommend suitable activated carbon grades and chemical solutions. Present product capabilities, technical data sheets and application benefits clearly to customers. Coordinate samples, product trials, technical submissions and customer approvals. Work with technical and operations teams to investigate complaints and ensure timely resolution. Build customer confidence through product suitability, consistent quality and responsive service.
Prepare quotations and proposals based on approved costing, margins and commercial terms. Negotiate pricing, delivery schedules and payment terms within agreed authority limits. Develop key accounts through repeat orders, additional applications and cross-selling. Coordinate customer credit requests with management and accounts, and follow up on overdue payments. Maintain accountability for profitable sales and timely collections. Order Coordination and Reporting
Provide complete order handovers covering specifications, quantities, delivery commitments and agreed commercial terms. Coordinate with procurement, production, warehouse and logistics teams to support timely execution. Maintain accurate CRM records, opportunity pipelines and sales forecasts. Submit regular reports on customer visits, quotations, conversions, margins, collections and market developments. Support product positioning, exhibitions, customer presentations and marketing activities. Team and Division Development
Establish a structured sales approach with clear account priorities and follow-up discipline.

Qualifications and Experience

Bachelor's degree in Chemical Engineering, Chemistry, Environmental Engineering or a related discipline.
Candidates with strong relevant industry experience may also be considered.
Preferably 3-5 years of B2B chemical or industrial solution sales experience, including responsibility for key accounts and business development.
Experience in activated carbon, water treatment chemicals, specialty chemicals, filtration or industrial treatment solutions is strongly preferred. Demonstrated ability to acquire customers, achieve sales targets and protect margins.
UAE/GCC market experience and relevant customer relationships are preferred.
Experience with export sales or distributor development is an advantage.
Valid UAE driving licence and willingness to travel for customer visits and business development.

Skills and Competencies

Strong negotiation, presentation and relationship management skills.
Ability to understand technical requirements and communicate practical solutions.
Commercial understanding of costing, gross margins, payment terms and credit exposure.
Strong planning, reporting and CRM discipline.
Initiative, ownership and the ability to work independently.
Collaborative approach to resolving customer and operational issues.
If you are a highly motivated and technically proficient individual with a passion for sales and service, and you are ready to take on an exciting new challenge, we encourage you to apply!

Email your profile to [Confidential Information] to join the First Molecule Team .