Claims Processing Officer-Emirati
Claims Processing Officer-Emirati
Allianz Partners- Posted 2 hours ago
- Be among the first 10 applicants
Job Description
Job Description
- Operate within and meet the conditions of company service standards, clear to zero, to guarantee customer satisfaction and retention.
- Review and handle claims according to the established standard procedure.
- Support the team and departmental productivity goals to meet the agreed upon Service Level Agreement (SLA) and deliver exceptional customer service
- Provide accurate and professional responses to client inquiries, and if needed, collaborate with other departments to ensure prompt and efficient resolution.
- Engage in departmental medical training to broaden understanding of medical terminology and procedures, and enhance proficiency in claims processing skills.
- Ensures adaptability in various claims handling work-related tasks to be able to facilitate a multi-tasking role.
- Ensures that high quality targets (standard of work performance) are achieved at all times.
- Support the Team Leader to drive engagement within the Team
- Other Ad hoc duties as required
- Bachelor's degree in any Medical field, Paramedical, Finance, Business Administration, Insurance, or a related field preferred.
- 1-2 years experience in a customer focused environment, ideally in clinical, paramedical roles or TPA or insurance roles.
- Proficiency in MS Office
- A highly customer-focused individual with strong interpersonal, communicative and accuracy skills.
- Team player
- Physically fit to carry out duties.
- Ability to demonstrate sounds work ethics.
- Ability to work under pressure and to meet tight deadlines and service standards
- Legally permitted to work in the country of operations.
More Info
About Company
Skills:
Ms Office, Medical Terminology, Claims Processing