Job Description
The Sales Associate represents the Company with clients. Is a professional in the sales of luxury goods and puts his talent to the company service and to the satisfaction and loyalty of every customer. Cooperates for reaching the qualitative and quantitative goals set in his department and in the store.
Profilo
Responsibilities:
Is polyvalent, constantly operating to serve the store, with the aim of achieving the highest customer satisfaction
Is aligned to the style and to the Brand qualitative standards during the whole sales process and after-sales
Cooperates with his colleagues, to create a positive atmosphere in the store, and cultivates his own performance level
Receives and displays the products according to the established procedures
Constantly maintains a tidy working place, in harmony with company dispositions
Sales
Is responsible for the sales process following the company standards ( Loro Piana Selling Ceremony )
Supplies for and maintains a high level of customer service
Manages commercial relations with clients in order to assure the higher level of satisfaction and enhancing each phase of the commercial relation
Takes part in the store and department meeting