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Chain Reaction

Client Director - Digital Marketing

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  • Posted 14 days ago
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Job Description

Job Overview

We are seeking an experienced and commercially driven Client Director with 8-12 years of experience in digital marketing and client leadership.

The ideal candidate has a strong track record in leading pitches, winning RFPs, managing a portfolio of clients, and driving revenue growth through strategic account expansion.

This role requires a senior leader who can combine strategic thinking, commercial ownership, and full-funnel digital expertise to grow both new and existing business.

Key Responsibilities

  • Lead and manage end-to-end pitching and RFP processes
  • Develop winning proposals, strategic decks, and commercial frameworks
  • Own and deliver against assigned revenue targets
  • Drive new business acquisition and pipeline growth
  • Manage and grow a portfolio of key client accounts
  • Identify and execute upselling and cross-selling opportunities
  • Develop integrated full-funnel digital strategies (awareness, consideration, conversion, retention)
  • Build strong, long-term client partnerships at senior stakeholder level
  • Collaborate with internal teams (performance, media, creative, content, analytics) to ensure delivery excellence
  • Monitor account performance and ensure client satisfaction, retention, and profitability

Requirements

Requirements

  • 8-12 years of experience in client servicing, account leadership, or business development within digital marketing
  • Proven track record of winning competitive RFPs and leading successful pitches
  • Strong commercial acumen with experience owning revenue targets
  • Demonstrated ability to drive account growth through upselling and cross-selling
  • Deep understanding of full-funnel digital marketing strategy
  • Experience managing multiple clients and cross-functional teams
  • Excellent presentation, negotiation, and stakeholder management skills
  • Results-driven mindset with strong leadership capabilities

Preferred Background

  • Agency experience preferred
  • Experience handling large or regional accounts
  • Strong analytical and performance-driven approach

More Info

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About Company

Job ID: 144728257