Client Relations Officer (Defence/Aerospace/Industrial) Abu Dhabi, UAE

City: Abu Dhabi

Country: United Arab Emirates

Sector: Defence & Aerospace / Government Contracting

Job Type: Full-time

Seniority: Experienced

Company Description

We are supporting an organisation working with government, defence and industrial stakeholders in the UAE.

We are seeking an experienced Client Relations Officer to manage key customer relationships and support government-contract follow-up.

Job Description

The successful candidate will act as an interface between clients/end-users and internal teams while ensuring effective communication and high levels of client satisfaction.

Responsibilities

• Maintain relationships with clients and end-users.
• Support follow-up of government and institutional contracts.
• Coordinate client requests internally.
• Monitor client satisfaction.
• Support client meetings and presentations.
• Maintain client action trackers.
• Follow up contractual and operational actions.
• Coordinate internally with Business Development and operational departments.
• Identify and escalate client concerns.
• Support long-term relationship development.
  
  

Qualifications

• Previous Client Relations, Account Management or Business Development experience.
• Experience dealing with UAE government or institutional customers preferred.
• Fluent English and Arabic.
• Excellent interpersonal and communication skills.
• Strong stakeholder-management capability.
• Professional presentation skills.
• Experience within defence, aerospace, government contracting or industrial markets is highly advantageous.
  
  

SEGULA Technologies is a global engineering group, boosting the competitiveness of all major industrial sectors: automotive, aerospace, energy, rail, naval, life sciences, and telecoms. With a presence in more than 30 countries and 140 locations worldwide, the Group prioritizes close relationships with its clients, driven by the expertise of its 15,000 employees. As a leading engineering player putting innovation at the heart of its strategy, SEGULA Technologies manages large-scale projects, ranging from initial studies to industrialization and production. SEGULA TECHNOLOGIES is dedicated to gender balance and diversity, recognizing and recruiting talent of all backgrounds.