Client Support Intern

About Zyda

Zyda is a fast-growing technology company empowering restaurant partners with smart ordering and operational solutions. We are driven by Trust, Humility, Curiosity, and Impact.

About the Role

We are looking for a Client Support Intern to support our restaurant partners across chat, phone, and email, ensuring fast and accurate issue resolution.

High-performing interns may be considered for a potential full-time opportunity based on performance and business needs.

Key Responsibilities

• Handle client inquiries professionally.
• Troubleshoot and escalate issues when needed.
• Document cases accurately in CRM tools.
• Maintain queue stability and meet response timelines.
• Collaborate with internal teams (Customer Success, Product, Operations).

Requirments

• Strong English communication skills
• Ability to manage real-time client conversations with professionalism.
• Strong troubleshooting and problem-solving skills.
• Ability to handle multiple tickets while meeting response time targets.
• High accuracy in documentation and attention to detail.
• Comfortable working rotational shifts in a fast-paced environment

How to apply

Send your Cv to [Confidential Information]