Cloud & Service Provider (C&SP) Director MEA

ROLE PURPOSE

The C&SP Director for MEA owns the regional strategy, commercial performance and customer engagement model for the Cloud & Service Provider segment. The role will translate global C&SP priorities into a differentiated MEA growth agenda, build trusted executive relationships with strategic customers and ecosystem partners, and mobilize Schneider Electric's full portfolio across secure power, cooling, digital, software, services and sustainability. C&SP Director is accountable for profitable growth, market development, pipeline quality, strategic account execution and team capability across a diverse, multi-country region.

KEY RESPONSIBILITIES

• Strategy and growth: Define and execute the MEA C&SP strategy, including priority markets, customer segments, business growth plans.
• Commercial and P&L leadership: Own segment performance across orders, sales, profitability, forecast accuracy, pipeline health, cash and recurring revenue, with clear corrective actions where performance is off plan.
• Strategic customers: Lead executive engagement with hyperscalers, colocation providers, telecom and digital-infrastructure customers; build account plans that expand share of wallet and strengthen long-term partnerships.
• End-to-end solutions: Orchestrate customer-centric architectures that integrate power, cooling, automation, digital monitoring, software, services and lifecycle modernization, while balancing global standards with local market requirements.
• Business development: Identify and convert new opportunities linked to data-center capacity expansion, AI-ready infrastructure, edge deployment, modernization, energy efficiency and resilient operations.
• Complex pursuits and negotiations: Sponsor major bids, establish win strategies, manage commercial and execution risks, and lead high-value negotiations with disciplined governance and deal quality.
• Ecosystem leadership: Build a scalable partner model with consultants, design institutes, contractors, system integrators, developers, technology alliances and channel partners to improve specification, reach and execution.
• Cross-functional orchestration: Align country teams, global strategic-account leaders, lines of business, sales, marketing, solution architects, operations, supply chain, finance and services around one regional plan and customer experience.
• Customer success and installed base: Strengthen lifecycle engagement, service penetration, modernization and recurring software/service revenue, with clear ownership from design and delivery through operations.
• Innovation and thought leadership: Co-create with customers, bring MEA market insight into portfolio roadmaps, and represent Schneider Electric in selected customer, partner and industry forums.
• Sustainability: Embed energy efficiency, decarbonization, circularity, transparency and responsible innovation into customer value propositions and strategic account plans.
• People leadership: Build, lead and develop a diverse, high-performing regional team with strong accountability, succession depth, collaboration and customer-facing capability.

EXPECTED OUTCOMES

• Profitable, predictable growth with a healthy and qualified multi-year pipeline.
• Greater penetration of strategic accounts and stronger executive sponsorship across MEA.
• Higher mix of software, services, modernization and recurring revenue.
• Consistent regional governance, account planning and opportunity management across countries.
• Improved end-to-end customer experience, from early engagement and specification through execution and lifecycle service.
• A strong leadership bench and a collaborative C&SP community across the region.

KEY STAKEHOLDERS

• External: Strategic customers, developers, consultants, contractors, technology partners, channel partners and relevant industry bodies.
• Internal: MEA and country leadership, global C&SP organization, strategic account teams, business units, sales, marketing, solution architecture, tendering, project execution, services, supply chain, finance, legal and sustainability teams.

KEY CAPABILITIES

• Strategic market leadership and the ability to convert market insight into focused growth choices.
• Strong commercial and financial acumen, including P&L ownership, portfolio mix, pricing, risk and investment prioritization.
• Executive presence and credibility with C-level customer stakeholders and senior internal leaders.
• Deep understanding of data-center infrastructure, power systems, cooling, digital operations, lifecycle services and the broader cloud ecosystem.
• Ability to lead complex, multi-country pursuits and navigate long-cycle, high-value projects.
• Matrix leadership that creates alignment across global, regional, country and business-unit stakeholders.
• Customer-centric problem solving, value-based selling and negotiation capability.
• Talent leadership, coaching, succession planning and inclusive team development.
• Comfort operating in ambiguity, setting direction and maintaining disciplined execution.
• Strong governance, ethical judgment and commitment to safety, quality and compliance.

QUALIFICATIONS & EXPERIENCE

• Typically 15+ years of progressive commercial, segment, strategic-account or business leadership experience in cloud, data centers, critical infrastructure, energy management, industrial technology or a related B2B environment.
• Demonstrated success leading regional growth, complex customer portfolios and large strategic opportunities across multiple countries.
• Experience owning or materially influencing a P&L, business plan, forecast and investment agenda.
• Proven leadership of cross-functional and multicultural teams in a global matrix organization.
• Working knowledge of data-center electrical distribution, secure power, cooling, automation, software and services; sufficient technical depth to shape value propositions and mobilize specialists.
• Bachelor's degree in engineering, business or a related discipline. An MBA or other relevant advanced degree is preferred.
• Fluent business English. Additional languages relevant to MEA are an advantage.
• Ability to travel regularly across MEA and internationally, in line with business needs.

PREFERRED PROFILE

• Experience with hyperscale, colocation, telecom, edge or digital-infrastructure customers.
• Exposure to solution architecture, technical sales, services, software, channel strategy or project business.
• Experience shaping sustainability, energy-efficiency or decarbonization propositions for mission-critical infrastructure.
• Established relationships across the MEA data-center ecosystem and familiarity with different market maturity levels and routes to market.

WHAT'S IN IT FOR YOU

• Shape Schneider Electric's C&SP growth agenda across one of the world's most dynamic and diverse regions.
• Operate at the intersection of energy, cooling, digital infrastructure, AI growth, sustainability and customer transformation.
• Influence strategic customers and ecosystem partners while mobilizing a broad global organization.
• Build a high-performing regional platform with visible business impact and long-term growth potential.