About Us
JOB DESCRIPTION
Network International is the largest Financial Technology company in Middle East and Africa. Payments is our core business where we provide services in more than 50 countries – UAE, Jordan, South Africa, Egypt are some of our key markets. Apart from payments, we provide services on Data and Insights, Lending, Insurance, Risk Solutions, etc. Our core customers are businesses at every scale and segment, though recently we are growing in direct to consumer card segment as well.
Our EVP
At Network International, we always stay ahead. . In the fast-paced world of financial services, we thrive on innovation, agility, and purposeful collaboration. We invest first in our people, empowering you to make bold decisions, learn fast, and grow your expertise alongside industry leaders. Here, solving complex problems means more than using cutting-edge technology; it's about creating meaningful value for our customers, together. We foster a culture where trust, accountability, and achievement go hand in hand—because success isn't just a goal; it's how we work, every day, as one team.
About The Role
The incumbent will support banks/services on supported systems based on assigned tasks.
Responsibilities
Key Responsibilities:
- Receive and analyze & fix banks complaints and supporting bank requests.
- Tracking Incoming & pending Jira Issues and update the Jira elements.
- Handle the communication with system vendors in order to reach solutions for different system problems.
- Design, innovate solutions and support sudden requests.
- Investigating the EOD and other teams complains.
- Supporting banks statements.
- Participate in testing of new products, services and features to ensure its validity before launch.
- Participate in the testing and implementation of vendor upgrades
- Documentation / Training.
- Supporting projects pilot phases.
- Perform other related duties as requested by the company.
Qualifications
Key Requirements:
Education
- A Bachelor's Degree in Computer Science or equivalent from a recognized university.
Experience & Skills
- Very good command of English language (Listening, Speaking, Reading and Writing), or equivalent to Upper-Intermediate level.
- 1-2 years of experience in a similar field, preferably in Banking and payment systems Services.
- Excellent command of Database concepts and SQL.
- Excellent command of PL/SQL development tools.
- Knowledge of using Microsoft .NET Framework.
- Knowledge of C# or VB.NET.
