Collection Assistant Manager

Key Responsibilities

• Manage and monitor customer receivables and outstanding balances.
• Develop and implement collection strategies to achieve targets.
• Follow up on due and overdue installments and payment commitments.
• Handle escalated and high-value customer accounts and negotiate payment arrangements.
• Monitor aging reports and identify high-risk and long-outstanding accounts.
• Coordinate with Finance, Sales, Customer Care, and Legal to resolve collection issues.
• Prepare collection reports and provide regular updates and analysis to management.
• Supervise and support the collection team to ensure achievement of targets.
• Ensure accurate records of payments, customer commitments, and collection activities.
• Recommend appropriate actions for significantly overdue accounts.

Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• 5–6 years of experience in collections, accounts receivable, or credit control.
• Previous experience in real estate/property development is highly preferred.
• Strong Excel and reporting skills.
• Excellent communication, negotiation, and follow-up skills.
• Strong analytical, organizational, and problem-solving skills.
• Very good command of English.