Collection Officer

EGYBELL is hiring Collection Officers for a leading debt collection company specialized in B2B and B2C collections.

Location: Al Maadi – Sakr Quraish, Cairo

Job Responsibilities:

• Manage assigned B2B debt collection accounts and achieve monthly recovery targets.

• Contact corporate debtors through calls, emails, meetings, and other approved communication channels.

• Negotiate payment arrangements and settlement plans within the company's and client's approved authority.

• Follow up consistently on payment commitments and ensure timely collection.

• Investigate debtor companies and locate updated contact information when required.

• Review account documents, invoices, statements, disputes, and supporting documents before collection action.

• Maintain accurate records of collection activities and account status.

• Handle difficult debtors professionally while maintaining strong communication and negotiation standards.

Job Requirements:

• Bachelor's degree in Business Administration, Finance, Accounting, Law, or a related field is preferred.

• Minimum 2 years of experience in B2B Debt Collection, Accounts Receivable, or Credit Control is preferred.

• Strong communication, negotiation, and problem-solving skills.

• Good understanding of B2B collection procedures, payment negotiations, and account reconciliation is preferred.

• Ability to handle difficult debtors and negotiate payment plans professionally.

• Good command of English and Arabic, both written and spoken.

• Good knowledge of Microsoft Office and Collection/CRM systems.

• Target-oriented, organized, persistent, and able to manage multiple accounts and priorities.

• Ability to maintain confidentiality and handle sensitive client and debtor information professionally.