About the Role
Implementing plans and instructions, organizing and managing the affairs of the Sales & Marketing department, and assist Deputy General Manager and Sales Manager in routine work.
Assist the Sales Managers in the day-to-day operations as per request.
Responsibilities
- Prepare replenishment report for stock order from ERP system, discuss and agree on the orders and forward to account department for order processing.
- Handle battery customer claim as per policy and procedure.
- Monitor RFQ notification and forward to respective division manager for action.
- Coordinate ARG corporate office for necessary documentation that may require for Tenders/Quotations, etc.
- Prepare bank guarantee and letter of credit papers in coordination with accounts department.
- Draft/compose/route correspondences and memos for the Sales Manager and follow up with respective recipients for effective implementation.
- Ensure timely filing important correspondence in a systematic manner in order to retrieve the same quickly as and when it is required.
- Support and coordinate with sales manager to obtain the periodic reports on a periodic and timely manner to provide the required update to the GM/DGM or to circulate to the relevant departments as required by DGM or the business.
- Check frequently the levels of office supplies and place appropriate orders to ensure availability at all times.
- Coordinate with internal and external parties regarding the reports and documents required by DGM and follow up on the implementation of joint work requirements.
- Manage and control the activities reception by not allowing unmanned situation.
Required Skills
- Clerical: - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- English Language Knowledge of the English language including the meaning and spelling of words, rules of composition, and grammar, etc.
- Customer and Personal Service: - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Time Management: - Managing one's own time and the time of others.
- Active Listening: - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Service Orientation: - Actively looking for ways to help people.
- Writing: - Communicating effectively in writing as appropriate for the needs of the audience.
- Computer Skills: - Proficient in MS Office (word, excel, PowerPoint), outlook, etc.
