Commercial Banking - Relationship Manager

Relationship Manager - Commercial Banking

Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.

About the business area

Retail Banking Group:

The Retail Banking Group (RBG) supports retail and micro-business customers in managing their finances, through expert advice and the provision of a full suite of specialist products and services in conventional and Shari'ah compliant banking. The business is committed to driving digital innovation to deliver excellence in customer service.

ACCOUNTABILITIES:

• Acquire new clients; complete financial analysis and submit accurate credit applications to ensure an excellent on-boarding experience; achieve assigned targets and secure profitable business transactions
• Offer new solutions, enroll clients for alternate channels and value-added services, based on the requirements of the client, to increase transaction volumes and grow the assigned portfolio
• Build and maintain a dossier for each client detailing a 360-degree view to ensure current and future needs are captured
• Conduct client visits to understand and report on risk profile and highlight/update approving authorities with any changes in risk profile
• Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank's required levels of service in all internal and external customer interactions
• Manage self in line with the bank's people management policies, procedures, processes and practices to ensure adherence and to maximize own contribution to business performance
• Adhere to all relevant organizational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders

EXPERIENCE, QUALIFICATIONS & COMPETENCIES:

• At least 5 years of experience in managing relationships and portfolio of commercial clients
• Bachelor's degree in business, Accounting or Finance
• Knowledge of balance sheet analysis, trade working capital facility, business loans

At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.