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Main responsibilities:
1. Conduct in-depth research on corporate cafeterias, hotels, and branded catering markets, fully understand customer needs, market dynamics, and competitive products, regularly produce high-quality analysis reports, and effectively implement valuable suggestions to boost performance.
2. Based on data analysis and research, grasp different customer needs, and continuously optimize customer solutions. Develop operational strategies in stages, covering product listings, marketing plans, and sales tools, to increase market share and gross profit scale for specific customers.
3. Responsible for the full-process operation of customers, including market development, customer relationship maintenance, and customer value-added services. Specifically, it involves quotation and pricing, reconciliation and invoicing, improving customer order gross profit, optimizing fulfillment plans, etc., to ensure the achievement of project performance goals.
4. Maintain product information and prices to ensure data accuracy. Analyze key performance indicators such as GMV, gross profit, product penetration rate, and retention rate, and regularly compile cost reports to provide data support for business decisions.
5. Establish and refine customer management rules and procedures, implement meticulous management of customer information, and ensure that customer data is accurate, complete, and updated in a timely manner.
6. Collaborate with sales, backend, finance, and other departments to ensure smooth service throughout the entire process from customer order placement to after-sales service, and enhance customer experience.
Job requirements:
1. Bachelor's degree or above, with over 2 years of experience in market or product operation in the fresh food industry, skilled in conducting research and producing reports.
2. Possess clear logical thinking, strong problem-solving abilities, and a keen sensitivity to data.
3. Excellent cross-departmental communication and project coordination skills, adept at integrating resources.
4. Strong team spirit, good communication skills, and strong ability to handle pressure.
5. Possess the ability to solve complex problems.
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Foodmax .
Foodmax-----
Foodmax Foodmax https://foodmax.me/home
NYSE: DDL201752021202435.91+ DDL https://www.100.me/home/index
Job ID: 136918655