Job Description
Company Description
RAYA Customer Experience (RAYA CX) is a leading provider of next-generation BPO and customer experience management solutions, serving global clients across multiple industries. Since 2001, RAYA CX has been the trusted partner for Fortune 1000 companies in North America, Europe, the Middle East, and Africa. Leveraging advanced technology, highly skilled talent, and continuous innovation, we deliver seamless business process outsourcing and customer experience solutions.
Role Description
We are hiring Call Center Agents (Fluent English Speakers) for a full-time, on-site role supporting a leading automotive company. The role is based in October Motamiz, Cairo, Egypt with transportation provided.
As a Call Center Agent, you will:
Handle customer inquiries and provide accurate information.
Deliver excellent customer service through effective communication.
Work on rotational shifts and rotational days off.
Collaborate with internal teams to ensure service excellence.
Qualifications
Fluent English level (mandatory).
Excellent verbal and written communication skills.
Ability to work rotational shifts.
Strong problem-solving and interpersonal skills.
Presentable and professional demeanor.
Graduates and dropouts are welcome to apply.
Previous customer service or BPO experience is a plus.
Offer
Salary: EGP 25,000 Gross
Location: October Motamiz (Transportation Provided)
Schedule: Rotational shifts with 2 days off weekly
Training: Paid training included
