PURPOSE OF THE ROLE:
The Community Coordinator plays a vital role in supporting the smooth operation and upkeep of residential communities. This role ensures that all facilities, amenities, and common areas are well-maintained, while also serving as a key point of contact for residents, addressing their concerns professionally and efficiently.
PRIMARY RESPONSIBILITIES:
- Assist in conducting routine inspections of facilities, amenities, and infrastructure.
- Report maintenance issues and track corrective actions.
- Support day-to-day operations to ensure amenities and common areas are maintained.
- Track maintenance requests and coordinate with the service team for timely resolution.
- Encourage adherence to community cleanliness and property standards.
- Support review of drawings, layouts, and fit out plans with the relevant team.
- Act as the key point of contact for residents, supporting the resolution of concerns and requests professionally and promptly.
- Support enforcement of community rules and assist in documenting violations.
- Monitor community areas for safety issues and report concerns such as vandalism or violations.
- Assist in planning and organizing community events and initiatives.
- Maintain logs of resident interactions, incidents, and inspections.
- Help process requests, maintain databases, and support documentation tasks.
QUALIFICATION
- Bachelor's degree in Civil Engineering is mandatory.
EXPERIENCE
- 12 years in community coordination, customer service, or property management role.
- Real Estate experience is mandatory.
- Familiarity with drawings, site plans, or community software is a plus.
- Proficiency in English (written and spoken); Arabic is a strong advantage.
SKILLS
- Strong communication and interpersonal skills.
- Organizational and problem-solving abilities.
- Ability to manage multiple tasks with attention to detail.
