Computer Network Supervisor

Department: Information Technology Center

Job Summary

Contribute in managing, installing, updating, usage, and maintaining of internal and external networks, Wi-Fi system. Also, working on their development and ensuring their efficiency and readiness.

Main Tasks

1. Continuous design and updating of internal and external networks and ensuring their readiness.
2. Identifying, evaluating, and selecting systems and supplies for internal and external network setups.
3. Technical organization and supervision of access security to the network, information, other operational systems, and their uses according to defined permissions in coordination with relevant parties.
4. Designing, testing, and updating the operation of the main network, internal network, all computer and technical equipment, and various support systems in use.
5. Performing regular, continuous, and preventive maintenance and follow-up of devices and auxiliary operating systems to ensure their readiness and monitor performance, modifying and updating them to achieve the required efficiency.
6. Managing the network phone system (Cisco Call Center VoIP Telephony).
7. Managing network devices such as Cisco and Ruckus.
8. Designing and preparing plans for technological projects.
9. Reviewing technical support contracts related to the scope of work according to tasks and making recommendations accordingly.
10. Contributing to the preparation of the IT center management budget.
11. Documenting and periodically updating the technical infrastructure settings.
12. Continuously guiding the IT center management regarding technical infrastructure development projects.
13. Overall supervision of the server room and IT center communication rooms, monitoring them, and conducting regular maintenance.
14. Periodically monitoring network performance using network management tools.
15. Quickly diagnosing and resolving connection issues and faults to ensure work continuity.
16. Monitoring the network to detect unauthorized activities and responding to security incidents.

Educational Qualifications

1. Bachelor's degree in Information Systems, Computer Engineering, Computer Science, or equivalent.
2. Certified network technology qualifications such as Cisco CCNA/CCNP, CompTIA Network.

Experience and Skills

Experience:

1. Minimum 3-5 years of experience in a network administrator role.
2. Practical experience in designing, installing, and managing LAN, WAN, and Wi-Fi networks.
3. Deep knowledge of network protocols (TCP/IP, DNS, DHCP, VPN, etc.).
4. Experience managing network operating systems (Linux, Windows Server).
5. Ability to use network monitoring and management tools.

Personal Skills:

1. Analytical thinking and solving technical problems.
2. Ability to work in teams and communicate with different departments.
3. Time management and ability to work under pressure.

Languages

1. English
2. Arabic

Notes

Priority is given to those who have specialized courses in this field.