Concepts Manager

JOB PURPOSE:

Support the development and implementation of new and existing retail concepts. Ensure the concepts are innovative, competitive, profitable and customer centric.

KEY ACCOUNTABILITIES:

Job Specific Accountabilities

Concept Research

u2022 Support the market research and analysis to identify the current and future trends, opportunities and challenges in the retail industry. Benchmark the best practices and customer expectations of the retail concepts.

u2022 Gather and analyze the feedback and suggestions from the internal and external stakeholders on the existing and potential retail concepts.

Concept Development

u2022 Support the development and proposal of the retail concepts, including the concept name, description, value proposition, target market, etc.

u2022 Ensure the concepts are aligned with the business strategy and customer needs. Coordinate with the Sr. Concepts Manager and the relevant stakeholders to obtain approvals and feedback on the proposed concepts.

Concept Implementation

u2022 Support the implementation of the approved retail concepts, ensuring compliance with the brand standards, operational requirements and quality guidelines.

u2022 Monitor and report on the progress, performance and quality of the concept implementation.

u2022 Support the management of the changes, issues and risks related to the concept implementation and escalate them as needed.

Concept Support

u2022 Support the guidance and support to the integration team on the integration of the retail concepts into the existing and new retail sites.

u2022 Support the resolution of any issues or challenges related to the concepts.

u2022 Support the regular audits and reviews to evaluate the performance and customer satisfaction of the concepts.

Generic Accountabilities

Supervision

u2022 Plan, supervise and coordinate all activities in the assigned area to meet functional objectives.

u2022 Train and develop the assigned staff on relevant skills to enable them to become proficient on the job and deliver the respective section objectives.

Budgets

u2022 Provide input for preparation of the Department/ Section budgets and assist in the implementation of the approved Budget and work plans to deliver Section objectives.

u2022 Investigate and highlight any significant variances to support effective performance and cost control.

Policies, Systems, Processes & Procedures

u2022 Implement approved Department / Section policies, processes, systems, standards and procedures in order to support execution of the Department / Sectionu2019s work programs in line with Company and International standards.

u2022 Comply with all applicable legislation and legal regulations.

Performance Management

u2022 Contribute to the achievement of the approved Performance Objectives for the Department / Section inline with the Company Performance framework.

Innovation and Continuous Improvement

u2022 Design and implement new tools and techniques to improve the quality and efficiency of operational processes.

u2022 Identify improvements in internal processes against best practices in pursuit of greater efficiency in line with best Industry standards in order to define intelligent solutions for issues confronting the function.

Health, Safety, Environment (HSE) and Sustainability

u2022 Comply with relevant HSE policies, procedures & controls and applicable legislation and sustainability guidelines in line with international standards, best practices and ADNOC Code of Practices

Reports

u2022 Provide inputs to prepare MIS and progress reports for Company Management

COMMUNICATIONS & WORKING RELATIONSHIPS:

Internal

u2022 Finance

u2022 Retail Sales

u2022 Commercial

u2022 Maintenance

External

u2022 Vendors, Architects, interior designer

u2022 Contractors and construction companies

QUALIFICATIONS, EXPERIENCE, KNOWLEDGE & SKILLS:

Minimum Qualification

u2022 Bacheloru2019s Degree in the field of design and fine arts.

u2022 Masters or post graduate degree is Sales and Marketing will be highly preferable

Minimum Experience & Knowledge & Skills

u2022 Minimum 8yearsu2019 experience working in the field of creative.

u2022 Experience working in a creative, advertising or branding agency.

u2022 Experience building, managing and evolving large brands

u2022 Experience in strategically developing creative solutions and campaigns across