About Acuative
Acuative is a global IT solutions provider delivering top-tier managed services, managed solutions, and network infrastructure support. With a client-first mindset and a relentless drive for excellence, we empower organizations to scale securely and efficiently. Our success is powered by our people we invest in continuous training, mentorship, and assisted learning to grow our teams. At Acuative, you'll find a collaborative environment built on professionalism, innovation, and the shared pursuit of achieving exceptional results.
Scope of Position
We are looking for an experienced AppDynamics Engineer to lead customer engagements in the planning, design, and implementation of Cisco solutions. This senior role requires deep expertise in application instrumentation and performance monitoring, with a focus on AppDynamics.
As a trusted consultant, you will work closely with customer operations and Cisco teams to deliver high-value solutions, ensure optimal application performance, and drive successful technology transitions. Based in Jeddah, you will take a leadership role in delivery projects, mentoring others and contributing to knowledge-sharing initiatives across the organization.
Key Responsibilities
- Technology Leadership
- Drive design, implementation, and optimization of Cisco solutions.
- Support presales activities by translating business requirements into solution designs.
- Lead execution of delivery projects, ensuring quality and alignment to customer outcomes.
- Customer Engagement & Problem Resolution
- Collaborate extensively with customer operations, Cisco account teams, and partners.
- Build and leverage test environments to validate and resolve highly complex issues.
- Act as focal point for resolving major customer problems across diverse technologies.
- Project Delivery & Knowledge Sharing
- Create, review, and approve deliverables including High-Level Designs, Low-Level Designs, and Change Management Plans.
- Capture best practices and innovative methodologies developed in the field and share them with the wider team.
- Deliver documentation, training, and knowledge transfers to enhance customer capabilities.
- AppDynamics Expertise
- Instrument and monitor complex applications using AppDynamics.
- Configure and customize Health Rules, Alerts, and Dashboards to track application health and performance.
- Gather technical requirements from customer teams and ensure successful implementations.
Required Skills & Qualifications
- Bachelor's degree in computer science or equivalent (master's preferred).
- 58 years of relevant experience in consulting or engineering roles.
- Deep technical expertise in at least one core language environment (Java, .NET, NodeJS, or PHP).
- Proven hands-on experience with AppDynamics instrumentation, configuration, and customization.
- Strong collaboration skills to work effectively with customer and internal teams.
- AppDynamics Certified Implementation Professional (ACIP) certification required; ITIL is a plus.
Personal Attributes
- Strong analytical and troubleshooting skills with the ability to deliver innovative solutions.
- Enthusiastic, eager to learn, and passionate about technology.
- Excellent communication and presentation skills.
- Customer-focused mindset with proven leadership in delivery engagements.
Equal Opportunity Statement
At Acuative, we believe our strength comes from our people and that includes people from all backgrounds. We are proud to be an Equal Opportunity Employer, committed to fostering a workplace where everyone feels valued, respected, and supported. Our inclusive culture encourages growth, creativity, and collaboration at all levels of the company. If you're passionate about making an impact, you'll find a place with us.
