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Contact Center Representative

Nawy
1-3 Years
Egypt, Cairo
  • Posted 14 hours ago
  • Be among the first 10 applicants

Job Description

  • Represent the company in a professional and a qualified manner
  • Handle inbound calls for the company
  • Following up complicated customer calls when required
  • Keep records of all incoming calls and inquires on the company's database
  • Identify customers needs and direct them to the concerned parties
  • Conducting different surveys on customers satisfaction
  • Manage customers complaints and directs them to the concerned parties
  • Social Media Moderating.

Requirements

  • Bachelor degree in any field
  • 1-2 years of experience in a call center or customer support
  • Strong phone and verbal communication skills
  • Very good written and spoken English
  • Active listening and patience
  • Familiarity with CRM systems and practices
  • Customer oriented

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Customer Support
Employment Type:
Full time

About Company

Job ID: 151842447

Last Updated: 01-08-2026 06:50:40 PM
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