Company Description LiveStar Technology Company is a growing technology organization focused on delivering digital products and services to a global audience. The company emphasizes a safe, engaging online environment by combining technology solutions with human oversight. Team members collaborate across functions to improve user experience, strengthen platform integrity, and support scalable operations. LiveStar values professionalism, continuous learning, and inclusive workplace practices to support career growth. The company encourages initiative and innovation from all employees.
Role Description This is a full-time, on-site Content Moderator role for Kurdish language, based in Cairo, Egypt. The Content Moderator will review, analyze, and evaluate user-generated content in Kurdish (and, where applicable, English or other languages) to ensure it complies with platform guidelines and legal requirements. Daily tasks include monitoring live and recorded content, applying internal policies, flagging or removing inappropriate material, and escalating complex cases to senior team members. The role involves documenting actions taken, providing clear feedback to internal stakeholders, and contributing to the improvement of moderation workflows and policies. The Content Moderator will work closely with customer support, technical, and training teams to maintain a consistent and safe user experience.
Qualifications
- Strong analytical skills to assess content, identify patterns, and make consistent decisions based on guidelines.
- Effective communication skills for interacting with internal teams and documenting moderation outcomes clearly.
- Customer service abilities to support a positive and respectful user experience while enforcing platform rules.
- Basic technical support skills to navigate moderation tools, reporting systems, and platform features efficiently.
- Training-related skills to absorb new policies quickly and contribute feedback to improve procedures and onboarding.
- Native or near-native proficiency in Kurdish, with solid reading and writing skills; good command of English or Arabic is an advantage.
- Ability to work on-site in Cairo, Egypt, in a shift-based environment, including evenings, weekends, or holidays as needed.
- High level of attention to detail, resilience when dealing with sensitive content, and commitment to confidentiality and data privacy.
- Previous experience in content moderation, customer support, or a related field is preferred but not mandatory.
- Diploma or bachelor's degree in any field is beneficial, or equivalent professional experience in a tech or service environment.
