COO, Global Payments Solutions, Singapore

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Vice President, APAC Global Payments Solutions Chief Operating Office

• Seeking a driven, self-motivated executive to join the Global Payments Solutions (GPS) Chief Operating Office (COO) team supporting our transaction banking franchise in APAC. The ideal candidate for this role must have experience working in a fast-paced work environment with the ability to multi-task and perform with a high level of efficiency.
• This role directly supports the APAC GPS COO and will require close partnership with key senior leaders in the Front Line Unit Personnel (FLU), enterprise and line of business COOs and support functions (e.g., Compliance, Risk, Technology, Finance, Operations, Legal, etc.) to drive initiatives across the GPS business and its control environment.
• This role will work closely with Global COO management to optimize global business performance, strategy, operating model and processes while ensuring strong governance and controls. The team is looking for a candidate with GPS product knowledge, strong analytical abilities, excellent execution and time management skills, and ability to partner with others.

Key Responsibilities:

• Deliver on key business initiatives
• Co-shape and execute the strategy for the APAC GPS business including marketing and communications plan
• Identify and orchestrate growth opportunities across segments and markets
• Define and track performance against each GPS functions
• Identify, assess and mitigate business risks
• Work with functional teams on initiatives related to controls, risk management, regulatory requirements, business processes, and technology, among others
• Manage - and participate in - various business management routines, across business governance, forums and key processes
• Help to increase efficiency and drive best practices across teams
• Design and govern APAC GPS sales practice management activities
• Help to coordinate the development and approval of new products
• Design and produce various business analysis and metrics for senior management

Qualifications:

• Preferred candidates will have extensive experience in one or more of the following areas: GPS, COO Office, Strategy, Market Risk, Compliance, Middle Office, Operations, Finance
• Strong knowledge of the APAC Transaction Banking business
• Experience in leading teams and managing global deliverables
• High degree of comfort partnering with senior management, strong executive presence and communication skills
• Comfort with engaging external parties (industry bodies, publications, regulators etc.) and clients alike
• Must be detail oriented, and precise
• Proven ability to manage timelines and display sound judgment to escalate issues as needed
• Critical thinker, energetic and intellectually curious