Job Purpose:
Administer, monitor and resolve issues related to Core Banking Systems Activities (Temenos) while ensuring that the applications are being utilized effectively with the provision of efficient cost-effective solution for the bank users.
KEY ACCOUNTABILITIES:
Application Development
- Monitor and In-charge of the Bank's overall IT core banking systems so as to minimize response time and maximize efficiency. Systems includes:
- Temenos Transact
- Temenos Payment Hub
- Coordinate with the product development teams to migrate new products into solutions when applicable.
- Provide technical support and expertise with respect to the development and integration of IT projects and new systems.
- Liaise with business division heads and key staff to translate business requirements into IT solutions.
- Liaise with business heads to implement and continuously improve all systems.
- Ensure that developed solutions satisfy business and operational requirements.
- Identify system interdependencies and flag all issues to Project Management Office.
- Participate in developing RFPs and on selecting third party vendors.
- Develop required documentation for all new IT core systems and channels projects.
System Performance
- Monitors the system performance, obtain feedback from users, study complex problems, recommend and initiate resolution and advise on the modifications to enhance system performance.
Vendor Management
- Monitor vendor staff to ensure that application support standards are followed.
- Work closely with third-party vendors to enhance assigned applications for performance, robustness and stability at a competitive costs without compromising on quality.
- Provide on-site support to vendors in relation to requests related to applications to facilitate effective service delivery.
- Liaise with external bodies to resolve any transaction problems or disputes that cannot be resolved in the Bank.
Continuous Improvement
- Contribute to the identification of opportunities for continuous improvement of systems, processes and practices in order to facilitate cost optimisation and productivity improvement.
- Launch applications upgrades initiatives and analyse the cost benefits of such upgrades.
Qualifications:
- Bachelor's degree in Computer Science, IT Engineering or equivalent.
Experience:
- Minimum 5 - 8 years of relevant IT experience
- Experience in the banking sector is preferred.
Job-Specific Skills (Generic / Technical):
- Temenos Arrangement Architecture (AA) | Islamic Products Implementation & Parameterizations
- Temenos Payment Hub (TPH) | ISO 20022 Messaging | Local RTGS, SEPA, SWIFT-MX & ACH
- Temenos T24 Transact (TAFJ/TAFC) implementation and upgrade
- Temenos Data Hub (TDH) | Data Migration, configurations including DES & DLM assessments
- COB Management | COB execution and performance optimization
- Core L3 Java Development | Extensibility Framework
- T24 Integration Framework (IF, IRIS) | API Integrations | T24 Workbench & Design Studio
- Oracle, SQL Server | JBoss, WebSphere, WebLogic, ActiveMQ, IBM MQ; Oracle, SQL, and MySQL databases
- Knowledgeable in Temenos Data Model, AA/Non-AA products, and core banking modules.
- Troubleshooting of performance issues related T24 and DLM jobs.
