Costumer Service Representative (English)

Company Description

At Innovative Work Solutions, we specialize in connecting talented professionals with leading global companies. Our mission is to create opportunities where skilled individuals can grow their careers while delivering exceptional service to international clients.

We pride ourselves on building a dynamic, supportive work environment that encourages growth, performance, and professional development.

Role Description

We are currently hiring Customer Service Representatives (Night Shift) to join our growing team. In this role, you will be responsible for assisting customers, resolving inquiries, and providing a high level of support to ensure an excellent customer experience.

You will communicate with customers in English, handle requests efficiently, and maintain a professional and positive interaction with every client.

Qualifications

Fluency in English (B2C1 level preferred)

Previous experience in Customer Service, Call Center, or Customer Support

Strong communication and interpersonal skills

Ability to handle customer concerns professionally and efficiently

Good problem-solving and conflict resolution skills

Ability to work under pressure in a fast-paced environment

Basic computer skills and ability to navigate customer service systems

Flexibility to work night shifts