Creative Director - Social Media

At Viola, we're looking for a Creative Director - Social Media to transform and elevate our social creative offering. You'll lead an established team of creatives, driving a faster, smarter and more agile operation that delivers standout social-first content.

From turning cultural insights and emerging trends into strong creative ideas to leading rapid production and platform-native delivery, you'll play a key role in shaping our social output, developing talent and transforming how we create. Working closely with the Business Director and wider Creative, Strategy and Production teams, you'll ensure our work stays relevant, innovative and ahead of the curve.

Key Responsibilities:

• Lead and inspire the social creative team, setting high creative standards across always-on content, campaigns, reactive social and pitches.
• Turn briefs, cultural insights and emerging trends into engaging ideas and production-ready concepts.
• Oversee creative quality from concept to delivery, providing clear direction and timely feedback.
• Lead social-first content across short-form video, Reels, TikTok, creator-led content, carousels and emerging formats.
• Develop faster, more efficient production workflows, improving turnaround times while maintaining creative quality.
• Integrate AI tools into ideation, editing and content production to improve efficiency and creativity.
• Collaborate with Social, Creative, Strategy, Production, Media and PR teams to deliver integrated campaigns.
• Present creative ideas to clients, contribute to pitches and identify opportunities to grow existing accounts.
• Transform and develop the creative team through improved processes, coaching, talent development and recruitment of social-native content creators.

Qualifications & Skills:

• 8+ years of experience in social-first creative, digital content or advertising, with proven creative leadership experience.
• Strong portfolio showcasing social-first campaigns, platform-native content and short-form video.
• Experience leading multidisciplinary creative teams and improving creative workflows and production processes.
• Hands-on understanding of social platforms, mobile production, emerging formats and digital trends.
• Experience working with content creators and developing creator-led content capabilities.
• Knowledge of AI-assisted creative tools and their application in content production.
• Strong creative ideation, storytelling, presentation and client management skills.
• Ability to thrive in a fast-paced environment, manage multiple priorities and deliver high-quality work under tight deadlines.
• A degree in a relevant discipline or equivalent practical experience.

At Viola Communications, we pride ourselves on serving clients from diverse backgrounds and with a vast range of experiences. We are dedicated to fostering a team of exceptional individuals who bring unique perspectives created by their different life paths. With representation from over 20 nationalities across our business units, we are an Equal Opportunity Employer that values and cultivates cultural diversity among our employees. We recognize and appreciate the exceptional strengths and experiences that each person brings, and we believe that by embracing differences, we can inspire and generate remarkable ideas collectively. Our commitment to diversity and inclusion not only aligns with our moral compass but also reinforces Viola's strength as a whole.

We appreciate all applications received. Please note that only shortlisted candidates will be contacted.