We are on the hunt for a dynamic Credit Control Supervisor / Manager to join our team and play a key role in driving financial discipline, cash flow health, and customer trust in a thriving equipment rental business. If you're passionate about balancing strong financial oversight with exceptional client relationships — and want to be part of an organization that values proactive risk management and operational excellence — this is your chance to make a real impact!
Key Responsibilities:
- Follow-up with all the customers in a daily basis to ensure the payments and solve their accounts problem to get the monthly collection target.
- Review collection reports to ascertain status of collections-and-balances outstanding and evaluate effectiveness of current collection policies and procedures and reporting to the business support manager.
- Visit the top customers on regular basis to maintain a strong relationship with them and to resolve any issues that could delay the collection process.
- Proactive in managing credit risk and escalating it to the Business support manager and Area manager.
- Looks for ways to improve debt collection processes.
- Prepare and send an official reminder letter to the defaulting customers.
- Directly manage the Business Support officer and the collectors regarding the payments collection, Invoices, and credit notes properly submissions.
- Review with the branch accountant regarding the customers reconciliations and make sure that everything is going smoothly and solve the problems, if any.
- Review and advise the opening of new accounts and orders for previously blocked accounts.
- Prepare all the documents required and send it to the business support manager to coordinate with the lawyer regarding to the customers transferred to the legal affairs.
- Collaborate and coordinate with the accounting and sales team to ensure that all the payments and Credit notes were booked properly.
Qualification / Skills / Experience Required:
- University degree in Accounting, Finance or similar field and experience in similar or related industries
- Minimum of five (5) years of experience in finance / credit related role with strong knowledge of cash flow management
- Must be able to do reduction in DSOs and achieving monthly collection target.
- Timely and accurate month-end closing
- Be able to do reporting and resolution of issues through KPI reporting and management.
- Strong organization skills
- Analytical skills
- Communication skills
- Familiarity with data entry and analysis
- Ability to listen to customers and negotiate solutions
Remuneration:
Gross salary :up to QAR 14,000/month
Company car + Fuel reimbursement
Medical Insurance for self
Visa provided