Job Description
ABOUT THE ROLE
Future Pipe Industries is looking for a Credit Controller II to join our Credit & Collections team. In this role, you will provide analytical support across credit control processes, act as a second-level authority for new client acceptance, and take ownership of complex, non-routine collections activities. You may also step into a team leadership capacity as the function evolves.
Key Responsibilities
· Coordinate the client acceptance process and evaluate new clients within established credit control systems
· Investigate aged debt and liaise directly with debtors and account managers to clarify issues and maximise cash collections
· Track financial performance against budgets, identify variances, and report findings to senior stakeholders
· Collate and analyse credit data independently using preset tools, methods, and reporting formats
· Contribute to the preparation of data analytics and credit performance reports
· Serve as the escalation point and technical reference for the credit control team, resolving non-standard operational issues
· Ensure all activities comply with company policies, regulatory codes, and relevant codes of conduct
· Continuously build personal capability through training, coaching, and staying current with industry best practices
· Update customers profile, including data in system and Simah
Qualifications
· Bachelor's degree in Accounting, Finance, or a related field
· Proficiency in ERP and BI tools such as BAAN, SAP, or Power BI
Experience
· 3–5 years in credit control, collections, or accounts receivable within a mid-to-large organisation
· Demonstrated ability to work independently on complex credit analysis and collections cases
Skills
· Financial analysis, modelling, and data interpretation
· Budget tracking and variance reporting
· Economic sanctions screening and Anti-Money Laundering (AML) technical knowledge
· Statistical techniques and data analysis methods
· Risk management and database reporting
· Strong verbal and written communication skills
KEY COMPETENCIES
Manages Complexity · Business Insight · Financial Acumen · Ensures Accountability · Plans and Aligns · Tech Savvy · Resourcefulness · Collaborates
