Company Description
AMG El Ghalban has been a prominent presence in the Egyptian automotive industry since the 1970s as a reputable multi-brand retailer. The company is committed to delivering comprehensive automobile solutions that cater to diverse customer needs. With multiple modern showrooms located in Cairo, El Mansoura, and Beheira, AMG ensures a seamless and convenient experience for its customers.
Role Description
support the full lifecycle of auto loan transactions by coordinating between the sales team, internal departments, and external financial institutions. The role ensures that loan applications are processed accurately, documents are complete, and follow-ups are conducted in a timely manner to facilitate smooth approvals and disbursements. The purpose of this role is to maintain operational accuracy, eliminate delays, and ensure a seamless experience for both customers and internal stakeholders.
Key Responsibilities:
Loan Processing Coordination
- Receive and review auto loan applications submitted by the sales team.
- Verify that all required documents are complete, accurate, and properly submitted.
- Ensure timely delivery of loan files to the relevant financial institution.
- Track and monitor each application from submission to approval and disbursement.
Coordination with Financial Institutions
- Serve as a coordination point between the company and banks/finance partners.
- Follow up regularly on the status of loan applications to avoid delays.
- Address missing documents, discrepancies, or additional requirements to facilitate approvals and disbursements.
Internal Operations Support
- Coordinate with sales, finance, licensing, and delivery teams to ensure alignment between loan approvals and vehicle delivery timelines.
- Ensure all loan processing activities comply with company policies and external regulations.
- Support process improvements to enhance operational efficiency and reduce processing time.
Tracking, Documentation & Reporting
- Maintain an up-to-date tracking system for all ongoing and completed loan applications.
- Ensure accurate documentation of all communications and transactions with financial institutions.
- Escalate unresolved delays or issues to the Credit Operations Manager.
- Prepare daily and weekly updates on application status, approval rates, delays, and disbursements.
- Assist in analyzing patterns and identifying operational gaps or improvement opportunities.
Team Support
- Assist team members in completing tasks related to loan processing.
- Support training on document requirements, procedures, and financial institution protocols when needed.
Qualifications
- Bachelor's degree in Finance, Business Administration, or a related field.
- 1 to 3 years of experience in credit operations, preferably in auto financing or consumer lending.
- Strong understanding of auto loan processes.
- Excellent communication and coordination skills to work with internal and external stakeholders.
- High attention to detail with strong organizational and follow-up abilities.
- Proficiency in Microsoft Excel; experience with ERP or loan tracking systems is an advantage.
