CRM Manager - Lifecyle And Loyalty

• An exciting opportunity to lead lifecycle, loyalty, and CRM strategy for a leading global brand in the MENA region. You'll drive customer retention, engagement, and reward program success across digital channels including email, app, WhatsApp, and more.
• A leading global brand in the MENA region

* Design and launch lifecycle and loyalty journeys to boost retention, engagement, and reward program performance.

* Leverage CRM tools and first-party data to create personalised, multichannel campaigns.

* Collaborate with digital, eComm, and product teams to align CRM with business goals.

* Monitor and optimise campaign performance through data insights and A/B testing.

This is a high-impact role with the chance to shape CRM and loyalty strategy for a globally recognised brand. You'll join a fast-paced, innovative environment working alongside top-tier digital and marketing teams. The position offers great visibility, measurable impact, and access to cutting-edge CRM technologies

Requirements:

* 6-8+ years experience in CRM, loyalty, or lifecycle roles in major brands or retailers.

* Expertise in tools like Adobe Campaign, Salesforce, or similar CRM platforms.

* Strong project management, communication, and data-driven campaign skills.

* Confident working across cross-functional teams with the ability to influence stakeholders and drive results in a matrixed organisation.