Job summary
We are seeking a versatile CRM expert to lead the design and implementation of business applications using the Creatio platform. The ideal candidate is a strategic thinker who understands when to leverage Out-of-the-Box (OOB) functionality and when to build custom solutions from scratch.
While experience in Creatio is a plus, we are actively looking for experts in Microsoft Dynamics 365 who are eager to transition their skills into the Creatio ecosystem. You will combine no-code/low-code speed with high-code .NET customizations to deliver enterprise-grade CRM solutions.
Key Responsibilities
1. Architectural Decision Making
- Analyze business requirements to determine the most efficient path.
- Decide between configuring OOB modules (Sales, Service, Marketing), extending them via low-code, or building entirely new sections/apps from scratch.
2. Low-Code / No-Code Implementation
- Utilize Creatio's visual designers to build data models, UI pages, and complex business processes (BPMN) without writing code.
3. High-Code Customizations
- Develop advanced server-side logic, integrations, and complex UI components using C# (.NET) and JavaScript when platform limits are reached.
4. Best Practice Governance
- Ensure the solution architecture is scalable and maintainable.
- Follow CRM best practices by minimizing technical debt and prioritizing configuration over customization.
5. Integration
- Design and implement REST/SOAP integrations between the CRM and third-party systems.
6. Migration & Learning
- For Dynamics experts: Rapidly translate Microsoft Power Platform/Dynamics knowledge into the Creatio framework (training and certification path provided).
Required Skills & Qualifications
Experience
- 5+ years in CRM implementation (Microsoft Dynamics 365 CE/CRM, Salesforce, or Creatio).
Technical Proficiency
- Strong command of C# and .NET (plugins, web services, and logic).
- Strong JavaScript skills.
Platform Knowledge
- Deep understanding of CRM core objects (Accounts, Leads, Cases).