Start Date: April 2026 (training to be scheduled)
Schedule: Part-time, 20 hours per week (fixed schedule)
Compensation: 13/hour + performance-based incentives
Work Location: Fully Remote
Contract: Freelance cooperation agreement
About The Role
TalentWorldGroup is a people-first, multilingual contact center redefining remote work globally. We are currently hiring a Croatian-speaking Sales Development Representative to support a client in the vacation rental industry.
This is a pre-sales role focused on outbound calling and lead qualification, not deal closing. You will engage with property owners, assess their interest, and pass qualified leads to Sales Managers.
Responsibilities
- Make outbound calls to vacation rental homeowners to introduce the client
- Assess homeowner interest and prequalify leads based on defined criteria
- Build rapport and address initial questions or objections
- Transfer qualified leads to Sales Managers for follow-up and conversion
- Maintain and update lead information in the CRM system
- Manage call follow-ups and lead handovers efficiently
- Participate in monthly KPI reviews and performance discussions
What You Bring
- Fluent Croatian (C2 level) with strong English communication skills
- Previous experience in cold calling, outbound sales, or lead generation (preferred)
- Confidence handling objections and engaging prospects by phone
- Comfortable working with CRMs and lead databases
- Goal-oriented, self-motivated, and well-organized
Working Hours (CET)
Fixed Schedule Totaling 20 Hours/week
- Monday: 10:0013:00 & 15:3019:00
- Tuesday: 15:3019:00
- Wednesday: 10:0013:00
- Thursday: 15:3019:00
- Friday: 10:0013:30
Training
- Training planned for April 2026
- 5 hours of unpaid training, scheduled flexibly within the week according to availability
Technical Requirements
- Stable broadband internet connection (LAN preferred)
- Processor: 1.8 GHz or higher (64-bit preferred)
- RAM: 8 GB minimum
- Storage: 10 GB available
- Screen resolution: 1920 1080 (recommended)
- Wired USB headset
- Operating System: Windows 11 or later, or MacOS 14+
What We Offer
- Competitive hourly rate (13/hour) + performance incentives
- Fully remote, long-term collaboration
- Freelance cooperation agreement
- Structured onboarding and ongoing support
- Access to additional projects within our global talent pool
- Career development and growth opportunities
- Gamification programs and performance rewards
