Key Responsibilities
Business & Commercial Leadership
- Own the overall business performance and profitability of COTE Singapore.
- Develop and execute business strategies to achieve revenue, profitability and operational goals.
- Monitor financial performance, analyse business trends and identify growth opportunities.
- Drive revenue optimisation, cost management and productivity improvements.
Operational Leadership
- Provide strategic oversight of all restaurant operations across FOH and BOH.
- Partner with the General Manager to ensure seamless daily operations.
- Establish and maintain operational excellence, service consistency and quality standards.
- Ensure compliance with all company policies, food safety, workplace safety and regulatory requirements.
Culinary & Brand Excellence
- Safeguard the culinary vision and standards of the COTE brand.
- Work on menu development, product innovation and guest experience initiatives.
- Maintain consistency in food quality, presentation and service delivery.
- Drive continuous improvement and innovation while preserving brand integrity.
Guest Experience
- Champion an exceptional guest experience aligned with COTE's luxury dining positioning.
- Review guest feedback and implement initiatives to enhance customer satisfaction.
- Build strong relationships with VIP guests, partners and stakeholders.
People Leadership
- Lead, coach and develop the restaurant leadership team.
- Foster a high-performance culture focused on collaboration, accountability and continuous improvement.
- Support succession planning and talent development across the restaurant.
Stakeholder Management
- Partner with Corporate Operations, HR, Finance, Marketing and other support functions to deliver business objectives.
- Represent COTE Singapore in meetings with internal and external stakeholders.
- Support strategic projects and new business initiatives as required.
