Current Product Engineer Lead

Job Description

Current Product Engineer Lead

Description:

Leads product quality and field performance for the segment by defining and monitoring quality metrics, analyzing performance data to surface trends and risks, and owning the top-issues process through root-cause investigation and resolution. Partners cross-functionally to validate solutions and implement corrective and preventive actions, establishes standard work and governance, and drives continuous improvement initiatives-including emerging market insights, process optimization, and adoption of automation and AI across product lifecycle and laboratory support.

Responsibilities:

• Define and maintain quality metrics for each product and the overall segment.

• Lead the team in managing product field performance to achieve defined quality targets.

• Direct analysis of quality data to identify trends, risks, and priority improvement opportunities.

• Own the product top-issues process, driving root-cause investigation and resolution ensure timely, prioritized tracking and regular status reviews.

• Partner cross-functionally to drive root-cause identification, complete validation, and implement corrective and preventive actions.

• Champion standard work and governance for the team and continuously improve processes where required.

• Lead initiatives across emerging market insights, process optimization, and operational efficiency improvements.

• Lead programs of complex engineering changes, assurance of supplies, value engineering, etc.

• Drive adoption of the Future of Work by championing automation and AI to enhance product development, qualification, and laboratory support.

Education and Experience Requirements:

• Bachelor's degree in Engineering (e.g., Mechanical, Electrical, Industrial, Manufacturing, or equivalent) master's degree preferred.

• Typically 8-10 years of relevant experience in product engineering, quality/reliability, or sustaining engineering, including leading cross-functional initiatives.

• Experience using field quality, warranty, or service data to improve product performance, including defining and managing quality metrics/KPIs.

• Hands-on experience with structured problem solving and CAPA (e.g., 8D, A3, DMAIC), including root-cause analysis and validation of fixes.

• Fluent in spoken and written English comfortable communicating technical topics and leveraging digital, automation, or AI-enabled tools to improve engineering and lab workflows.

Knowledge and Skills:

• Structured problem solving and product quality leadership: ability to prioritize issues, perform root-cause analysis, and drive validated corrective/preventive actions to closure.

• Data-driven performance management: define and track quality KPIs, analyse trends/risks, and translate insights into clear priorities and improvement plans.

• Cross-functional program execution and continuous improvement: strong communication/influencing, governance and standard work discipline, and a mindset for process optimization and digital/automation adoption.

Sustainable impact is HP's commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision - to create technology that makes life better for everyone, everywhere

HP is a Human Capital Partner - we commit to human capital development and adopting progressive workplace practices in Singapore.