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Puig

Customer Development Manager - Travel Retail Middle East

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  • Posted 2 days ago
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Job Description

Job description:

The Opportunity

This role offers the opportunity to influence strategic and commercial decision-making across the Travel Retail Middle East business. You will provide high-impact analytical support and commercial insights, enhancing performance visibility, identifying growth opportunities, and enabling data-driven actions. The role involves analysing sell-out and value market share performance, financial data, consumer insights, and retailer trends to support business performance and long-term growth.

What you get to do

Insight & Opportunity Identification

  • Analyse retailer data, sell out and value market share trends, financial KPI's and consumer insights to uncover growth opportunities and present them in an actionable format.
  • Aggregate and clean data from multiple sources (internal systems, retailer reports, market panels) to ensure accuracy and consistency.
  • Support commercial and strategic planning through scenario modelling, fragrance market forecasting, budgeting and predictive analytics using Excel and Power BI.
  • Provide strategic recommendations based on brand and segment performance (e.g. Prestige, Niche and Lifestyle segment and levers, Novelty, Value Offer, Core and Sets).
  • Translate complex data into clear, compelling presentations for internal stakeholders and external partners using PowerPoint.
  • Respond to urgent data requests, including end-of-month performance reviews, retailer scorecards, and business case support.

Performance & Planning Support

  • Build and maintain monthly and quarterly dashboards tracking brand performance, category trends, retailer dynamics, and sell-through trends across TRME.
  • Collaborate with cross-functional teams (marketing, commercial, finance, sell through and education) to ensure insights are embedded into commercial planning and execution.
  • Prepare performance reviews and strategic updates to internal stakeholders and customers.

Profile description:

  • Experience in commercial analysis, business intelligence, or a similar role. Experience in Travel Retail, FMCG, or Luxury sectors preferred.
  • Strong understanding of commercial KPIs, sell-through dynamics, and retailer scorecards.
  • Familiarity with data governance and reporting standards.
  • Advanced skillsMicrosoft Excel
  • POWER BI expertise and proficiency in building interactive dashboards, integrating multiple data sources, and visual storytelling.
  • Strong PowerPoint skillscrafting executive-level presentations that distil data into actionable insights.
  • Analytical and detail-oriented, with a proactive mindset.
  • Strong communicator, able to simplify complex data for diverse audiences.
  • Collaborative and agile, comfortable working across functions and geographies.
  • Strategic thinker with strong commercial acumen and problem-solving capabilities.

More Info

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About Company

Job ID: 136457493