Job Description
- Ensure Master data is efficiently maintained internally & externally.
- Responsible for customers & sales team communication and coordination.
- Monitor order processing over ERP system.
- Order management follow ups & enhancements.
- Order change tasks as per the process.
- Ensure granting the highest possible service level for our customers
- Orders fulfilment tasks.
- Orders planning with logistics team.
- Delivery follow ups.
- Excel & Power BI Loss Analysis & action plan for mitigation.
- Driving the needed daily report for the business.
- Returns Investigation.
- Driving review weekly/monthly business review meetings.
Job Description - Grade Specific
Key responsibilities encompass:Technical Excellence: Material Planner Tools – MRP systems, JIT and KanbanEvaluate and forecast material requirements using software systems. Coordinate with production and purchasing teams to ensure adequate supply of materials. Develop and maintain relationships with suppliers to ensure timely delivery of materials.
