Customer Relations & Content Coordinator

We are looking for a proactive and creative Customer Relations & Content Coordinator to join our team full-time.

This is a varied role suited to someone who enjoys communicating with customers, creating content, and taking responsibility for different projects within a growing business.

Responsibilities:

• Respond to customer inquiries, calls, and complaints
• Follow up with potential customers and help convert inquiries into sales
• Develop ideas for social media content and advertisements
• Coordinate with our graphic designer to turn ideas into finished content
• Assist with and coordinate photo and video shoots
• Monitor our website, social media, and customer experience and suggest improvements
• Identify potential collaborations and partnership opportunities
• Communicate and coordinate with external companies when required
• Handle other customer-facing and content-related projects as they arise

What we're looking for:

• Strong Arabic and English communication skills
• Creative and comfortable with social media
• Confident communicating with customers
• Organized and capable of handling several different responsibilities
• Proactive and willing to take initiative
• Comfortable attending shoots, meetings, and external appointments when required
• Valid driver's license
• Own transportation preferred
• Based in Kuwait
• Transferrable visa

We are looking for someone who wants to grow with the company and gradually take on more responsibility as the business expands.

• To apply, please submit your CV through LinkedIn along with a short introduction about yourself.