Customer Service Assistant - MMI Retail

About Us:

Emirates Leisure Retail (ELR) and Maritime & Mercantile International (MMI) are subsidiaries of the Emirates Group, committed to excellence in the food and beverage industries. ELR operates a diverse portfolio of over 300+ food and beverage outlets across the globe, featuring internationally acclaimed brands like Costa Coffee UAE and Pret A Manger. MMI specializes in the distribution and retail of beverages, leveraging its expansive network to deliver world-class service and products. Together, ELR and MMI embody our businesses dedication to innovation, quality, and exceptional customer experiences

.
Role Purpos

e:
To provide exceptional customer service by assisting shoppers, providing product information, replenishing stock, handling transactions, and maintaining a clean and organized environment ensuring a high standard of customer satisfaction and contributing to overall sales performan

ce.
Key Responsibilit

• ies:
  Create a welcoming atmosphere for customers, assist with product inquiries and provide recommendations to enhance the shopping experi
• ence.Promote products and upsell when appropriate to help meet store sales tar
• gets.Replenish shelves, organize displays and ensure products are correctly priced and labe
• lled.Maintain a tidy, safe and welcoming environment by regularly cleaning and organizing the s
• tore.Assist in stock counts & inventory and help with receiving and unpacking new s
• tock.Attend training sessions to expand your product knowledge and skills, supporting both your personal development and the store's gr
• owth.Collaborate with your teammates to ensure smooth store operations and suc

cess.
Required Qualifications & Experi

• ence:
  Must have experience in cash handling & POS
• systemHigh School Diploma or Equ
• ivalent1-2 years experience in retail or customer
• serviceAbility to handle customer complaints and work under p
• ressureMerchandising and visual display skills may be

a plus
What We're Look

• ing For:
  Enthusiastic and reliable individuals, eager to contribute to a supportive work env
• ironment.Excellent communication skills and a passion for exceptional customer
• service.Proactive, organized, and eager to contribute to driving sto
• re sales.Value teamwork and dedicated to creating a positive and supportive w
• orkplace.Ability to work on a flexible hour, including evenings, weekends, &

holidays.
Why

Join Us:
By joining our team, we believe in more than just great food and service we believe in great people. Whether you're just starting out or looking to build a career in hospitality, we offer a welcoming environment where you can learn, grow, and be part of a team that value, Honesty, Excellence, Respect and O

pportunity.
If you're ready to be part of something exciting where every day brings new experience, we'd love to hear from you! Apply now and take the first step in your jour

ney with us.

How to apply
Click the Appl