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Customer Service Executive - Jurong East

1-3 Years
SGD 2,400 - 2,900 per month
  • Posted 22 hours ago
  • Be among the first 10 applicants

Job Description

WhatsApp: +65 90820021 (Kyler)
Email: [Confidential Information]

  • Salary Range: $2,400 - $2,900
  • Working Days: 5 days, Monday - Friday
  • Working Hours: 8.30am to 5.30pm
  • Location: West (Toh Guan)

Responsibilities:

Sales Support & Administrative Functions

  • Prepare quotations, follow up on customer confirmation, and process sales orders.
  • Coordinate work orders with relevant departments and maintain proper sales documentation.
  • Prepare sales performance reports and monthly quotation summary reports.
  • Prepare service agreements and support contract-related documentation.
  • Handle vendor approval forms and customer digital portal setup when required.
  • Maintain proper filing and document records.

Customer Service & Account Support

  • Build and maintain good relationships with assigned customers.
  • Follow up with customers to gather feedback and provide service support.
  • Support customer visits and participate in customer engagement activities.
  • Assist in maintenance contract follow-ups and renewal coordination.

Credit Control

  • Follow up with customers on payment status and outstanding balances.

Sales & Business Support

  • Gather market information, including competitor and industry updates.
  • Support marketing and business development activities as assigned.
  • Assist sales team in achieving customer satisfaction and business objectives.

Requirements

  • Diploma in Business Studies, Office Administration, or related discipline.
  • Minimum 1-2 years of experience in sales support, sales administration, or customer service role.
  • Experience in industrial products, building industry, or service-related industry will be an advantage.
  • Proficient in Microsoft Office applications.

The Supreme HR Advisory Pte. Ltd | 14C7279
Gan Kai Le | R23112683

More Info

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Job ID: 151981199

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