Customer Service Representative

About the Company

Aspire Manpower Services is a UAE-based workforce solutions company specialising in manpower outsourcing, recruitment, payroll management, and Employer of Record (EOR) services across various industries.

About the Role

Fluency in English is mandatory. Excellent communication and interpersonal skills. Strong problem-solving and customer-handling abilities. Ability to multitask and manage time effectively. Previous customer service experience in the logistics industry is preferred.

Responsibilities

• Respond to customer enquiries and provide accurate, timely support.
• Build and maintain strong customer relationships.
• Handle complaints effectively and follow up until resolution.
• Maintain accurate records of customer interactions and documents.
• Meet customer service and call-handling targets.
• Deliver an excellent customer experience.

Qualifications

• Fluency in English & Arabic is mandatory.

Required Skills

• Excellent communication and interpersonal skills.
• Strong problem-solving and customer-handling abilities.
• Ability to multitask and manage time effectively.

Preferred Skills

• Previous customer service experience in the logistics industry is preferred.

Pay range and compensation package

AED 6,000–8,500 per month

Equal Opportunity Statement

We are committed to diversity and inclusivity.