Job Description
Candidate Requirements
- Must have her own valid UAE residence visa.
- Proven experience in customer service, patient support, or a similar front-desk role; healthcare or clinic experience is preferred.
- Ability to manage patient interactions calmly, respectfully, and professionally.
- Skilled in handling inquiries, resolving concerns, and ensuring a positive patient experience.
- Strong verbal and written communication skills in English; Arabic or other languages would be an advantage.
- Excellent organizational and time-management skills, with close attention to appointment scheduling and record-keeping.
- Comfortable using computers, appointment-management software, and standard office equipment.
- Professional, respectful, and inclusive when working with patients and colleagues from diverse backgrounds.
- Minimum qualification: High school diploma or equivalent.
- Additional education or certification in administration, customer service, or healthcare support would be beneficial.
