Customer Service Representative

Company Description

SFG Composites, previously known as Solico Composites, is a leading OEM manufacturer of composite products in Dubai. With a history dating back to 1966, SFG specializes in offering composite solutions across industries such as Construction, Sports, and Marine. The company's state-of-the-art 520,000 sq. ft. facility in Dubai is supported by over 500 skilled professionals and focuses on producing custom, precision molded composite parts using various advanced manufacturing processes.

We are looking for a reliable and well-organizedCustomer Service Representativeto join our team.

Requirements:

• Bachelor's degree (relevant field preferred)
• Minimum2 years of experiencein a customer service or similar role
• Excellent English communication skills, both written and verbal
• Excellent understanding ofmetric and US units of measurement
• ValidDubai driving license
• Strong organizational skills and attention to detail
• Customer-focused mindset with a professional attitude
• Proficiency in basic computer tools (email, spreadsheets, CRM systems)
• Ability to multitask and work effectively in a team-oriented environment

Key Skills:

• Clear and professional communication
• Problem-solving and follow-up
• Time management and reliability
• Ability to work under pressure and meet deadlines

This role is ideal for someone with solid customer service experience looking to grow within a Manufacturing professional organization.