Customer Service Representative (Travel account)

Role Description:

A full-time on-site role for a Customer Service Representative (Travel Account), in New Cairo (Plaza brunch)

The role involves managing customer inquiries, providing timely and professional support, resolving customer concerns, and ensuring satisfaction throughout service interactions.

Qualifications:

• Strong skills in Customer Service, Customer Support.
• Excellent communication, problem-solving, and organizational skills.
• Ability to work collaboratively in a team environment.
• Prior experience in sales or travel-related services is preferred.
• Flexibility with rotational shifts.
• Proficiency in English.

Benefits:

• Social & Medical insurance.
• Transportation all over Cairo and Giza with 1k Transportation Allowance.
• Mobile VPN allowance.
• Gym access.
• Overnight allowance.
• 19k NET salary + commissions.

Location:

• New Cairo brunch.