Customer Service Sales Representative

Company Description

ENTIQA Manufacturing Company specializes in crafting exceptional designs and furniture solutions for residential and commercial spaces. From innovative interior and exterior designs to captivating landscapes, ENTIQA combines creativity and functionality to create unique and aesthetically pleasing environments. With expertise in furniture design and manufacturing, along with dedicated implementation services, the company ensures that client visions are brought to life with precision and quality. ENTIQA's expert team is committed to delivering customized solutions, emphasizing attention to detail and innovation in every project. Based in Al Khobar, ENTIQA transforms spaces into remarkable and sustainable environments.

Position Summary:

The Sales Representative is the front-facing ambassador of the showroom. This role involves engaging customers, presenting furniture products with confidence and professionalism, closing sales, and managing payment transactions accurately. The ideal candidate should have strong interpersonal skills, a customer-first attitude, and attention to detail in both sales and cash handling.

Key Responsibilities

Sales Duties:

• Greet customers in a warm and professional manner.
• Understand customer needs and recommend suitable furniture items.
• Provide accurate product information, pricing, and lead times.
• Prepare and follow up on quotations and sales invoices.
• Meet monthly sales targets and contribute to overall showroom performance.
• Maintain product displays and ensure cleanliness and organization of the showroom.

Cashier Duties:

• Handle all cash, card, and other transactions accurately.
• Issue receipts and process returns or exchanges according to company policy.
• Reconcile daily sales and submit end-of-day financial reports.
• Maintain security and confidentiality of cash and financial records.

Additional Duties:

• Update customer records and assist with after-sales service.
• Coordinate with the delivery and logistics team regarding customer orders.
• Assist in periodic stock checks and inventory control.
• Report customer feedback and any showroom issues to the supervisor.

Qualifications & Skills

• Nationality: Saudi
• Languages: Fluent Arabic (Required), Intermediate to Fluent English (Required)
• High school diploma or higher.
• Prior experience in sales or cashier roles (furniture retail experience is a plus).
• Excellent communication and interpersonal skills.
• Professional appearance and customer-oriented attitude.
• Basic computer literacy (POS system, Excel/Word preferred).

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Compensation Package

Component

Amount (SAR)

Basic Salary

4,500

Housing Allowance (25%)

1,125

Transportation Allowance (10%)

450

Total Monthly Package

6,075