Manage and nurture relationships with a large portfolio of client accounts, ensuring high client satisfaction, retention, and long-term business growth.
Monitor and optimize marketing and advertising campaign performance by providing strategic recommendations, implementing campaign enhancements, and ensuring successful client outcomes.
Identify and drive upselling and cross-selling opportunities by promoting relevant products, services, and advanced marketing solutions to existing clients.
Prepare and present detailed campaign performance reports, ROI analysis, and strategic recommendations using Microsoft Excel and PowerPoint for internal and client stakeholders.
Coordinate regular partner meetings to review campaign progress, align on business objectives, and develop future growth strategies.
Manage administrative and financial responsibilities, including payment follow-ups, maintaining accurate client documentation, and ensuring timely completion of internal processes.