Customer Success Manager

We Are Hiring a Customer Success Manager!

Location: Ashtar.app - Maadi

Job Description:

We're looking for a dedicated and personable account manager to maintain teacher accounts and serve as our main point of contact. The ideal candidate will have a passion for helping others and a drive for providing exceptional customer service. Applicants should also be proficient with audits, spreadsheets, and other productivity software. Apply today and help us build meaningful, long-lasting relationships that move our business forward.

Responsibilities:

• Handle inquiries and requests from teachers and address their needs.

• Monitor and follow up on all spredsheets with all team members.

• Effectively communicate with teachers to understand their needs and requirements.

• Collaborate with the team to create engaging and innovative content.

Requirements:

• Minimum 3 years of experience in account manager.

• Excellent written and verbal communication skills.

• Ability to analyze data and make decisions based on results.

•    knowledge of digital marketing tools and various social media platforms.

• Ability to work under pressure and manage time efficiently.