Location: Dubai, UAE (On-site)
Type: Full-time
Immediate Opening
About Us:
Ecomma is a rapidly growing private equity firm with proven expertise in acquiring ecommerce brands worldwide. We excel in a range of areas that drive genuine results and online growth, including:
- Value Creation: Strategically investing to maximize the potential of our acquired brands.
- Operational Excellence: Leveraging best practices and a seasoned team to optimize brand operations.
- Sustainable Growth: Prioritizing long-term success with sustainable practices.
- Data-driven Marketing Strategies: Using data to tailor marketing campaigns for optimal reach and conversion.
We asked our current team members to tell us what they love about working at Ecomma, and here&aposs what they shared:
- Supporting top-tier brands that truly make a difference in the world.
- Knowing the impact of our expertise (check out our success stories).
- Connecting with C-level executives and leading e-commerce businesses.
- Working in the world&aposs most progressive industry at a firm that prioritizes personal development.
- Enjoying a great atmosphere with fun team outings.
- Having the opportunity for substantial compensation, including lucrative bonuses.
- As performance marketer of our ecommerce brands, you will be the linchpin of our paid marketing, playing a critical role in growing and scaling our ecommerce brands.
About the Role
Youll be the go-to point of contact for a portfolio of e-commerce store owners
managing communications, setting expectations, reporting results, and ensuring they
feel supported, understood, and aligned with the direction were taking their
business.
This is not a customer support role. Its a strategic client-facing position in a fast-
moving performance environment.
Your Responsibilities
- Own relationships with DTC brand owners across multiple verticals
- Run structured onboarding sessions and reset expectations where needed
- Send weekly performance updates with clarity on actions and insights
- Lead proactive calls to pre-empt concerns, surface feedback, and manage
- sentiment
- Collaborate with media buying, creative, and CRO teams to translate
- performance into client language
- Flag at-risk accounts and manage recovery conversations
- Identify opportunities to upsell value-added services (email, CRO, creative)
What Were Looking For
- 3+ years in a client-facing role (account management / customer success / e-
- commerce agency experience strongly preferred)
- Deep familiarity with e-commerce metrics (ROAS, CAC, AOV, retention, etc.)
- Excellent communicator both in calm conflict management and crisp
reporting
- Someone who thrives in a high-ownership, fast-paced, outcome-driven culture
- Not afraid to have honest conversations but knows how to do it with grace
What We Offer:
- Hands-on learning experience in a fast-paced private equity environment.
- Exposure to high-level investment analysis and deal execution.
- Opportunity to work with a talented, collaborative, and supportive team.
- Networking opportunities with senior investment professionals and entrepreneurs.
- Potential for full-time offer based on performance.
The position will be filled immediately for the right candidate.
Working at Ecomma is more than just a job. If you believe in seizing the present to enhance
your future, you&aposre in the right place. Combining hard work with the right atmosphere is our
golden formula. We dont operate with a 9-5 mindset, allowing you to manage your own working
hours. Weve found this approach yields the best results. Ecomma: a
company you can count on.
Please note: Proficiency in English is required.
Does this role sound like a perfect fit for you If you want to be part of a thrilling, fast-paced
industry while bringing your social media expertise to life, apply now!
