Customer Support Specialist (English B2 / B2+)

Title: Customer Support Specialist

Working Conditions: on-site

working hours: from 9:30 AM to 6:30 PM / In ramadan from 9:00 AM to 3:30 PM

2 Days Off

Location : AL Katamaya

Job description :

Contalents, a leading outsourcing company, is seeking a highly organized and proficient Customer Support Specialist to join our dynamic team. This position will focus on managing data-related tasks for a logistics project, ensuring smooth operations and effective communication with international clients.

Responsibilities:

Manage Incoming And Outgoing Logistics Documents.

Report Directly To The Project Manager And Collaborate With Team Members To Improve Workflow And Procedures.

Provide Support And Coordination With The Internal Team.

Handle And Process Data Accurately And Efficiently.

Coordinate Effectively With International Clients And Their Suppliers.

Ensure Compliance With All Project Requirements And Data Integrity.

Requirements:

English Proficiency Level B2 Or Higher (Spoken And Written)

Strong Organizational And Multitasking Skills.

Proficiency In MS Office And Data Management Software.

Previous Experience In Logistics Or Operations Is Preferred.

Ability To Work Remotely And Join Virtual Meetings As Required.

Strong Commitment To Work And Company Policies

Serious, Responsible, And Genuinely In Need Of A Stable Job

Must Be Based In Cairo, Egypt

What We Offer:

Competitive salary based on experience.

Opportunities for professional growth and development.

A dynamic and supportive work environment.

Interested candidates are encouraged to submit their resumes and cover letters detailing their qualifications and experience. We look forward to welcoming a new member to our team who is eager to contribute to our ongoing success.

If you're interested, please send your CV to [Confidential Information]

Mention the job title in the subject line.